PRIVACY POLICY
Reborn in accordance with Wix platform is 100% committed to data protection to ensure security and the privacy of personal information of our valued customers. Reborn uses a variety of physical and electronic security measures to keep personal information secure from un authorized access. We strive to ensure transparency and integrity by disclosing the use of data to provide insights, but through data encryption, firewalls exc all personal information is guaranteed to be protected. Our website www.rebornlabel.com uses Secure Socket Layer technology (SSL) encryption to protect all your personal information and credit card details. We follow all PCI-DSS requirements & industry standard encryptions.
Reborn does not & will not sell any of your personal data to any third party. However data is shared with the following categories of companies as an essential part to being able to provide our services to you.
- Professional companies responsible for dispatch & returns such as the delivery companies chosen by you at checkout.
- Professional Payment Services approved by you such as AfterPay once chosen at checkout to use their payment service.
- Professional service providers such as our advertising & marketing teams
- Professional analytic tool providers
- Law enforcement, NAB, AMEX & PayPal (fraud prevention & chargebacks), so we can help tackle fraud for any disputed purchases.
HOW WE COLLECT YOUR INFORMATION
There are many ways that Reborn obtains information from you:
- via email subscription or creating an account
- through out of stock notification sign-up on a selected product. Please note that email subscription sign-up can be de-selected at any point whether creating an account or signing up for a restock update.
- upon signing up at an event, for a promotion, or give away, as well as the Reborn Movement.
Reborn ensures that any personal information that you provide during the subscription and or checkout process is kept confidential. Upon checkout & placing an order you may save your address & information to your account for the purposes of faster checkout. Information provided at checkout will be used for;
- To deliver your order to you
- Send order update notifications via e-mail
- To send you shipment update SMS’
- Fraud prevention & detection – to protect & detect fraud against you or Reborn
- Google Customer Reviews (if you opt-in at checkout)
Your card’s security/CCV code is not stored at checkout & all payments are encrypted as per PCI-DSS requirements & industry standard encryptions. Your payment information is only used by Reborn for payments, refunds & for fraud detection. To ensure the best possible customer support we record
PURCHASE & CONTACT HISTORY, SAVED ITEMS & WISH-LIST ITEMS
In order to provide our customers with the most efficient and enhanced service and to better understand your preferences, we may request information from you. All personal information that we obtain about you will be recorded to better understand your actions and interest as well it will be used and protected by us in accordance with current data protection legislation and the Reborn privacy policy. We will primarily use your personal information to provide products and services to you and, for example:
- to send you information via e-mail about products, promotions and keep you up to date with new pieces, collections or news only if you have opted-in to receive email or product notifications
- to analyse customers visiting to help Reborn better provide products, and improve website accessibility exc.
Navigational information collected allows White Fox Boutique Pty Ltd to see which areas of our website are most visited & helps us improve your experience online. Other information such as browser version, device & IP address information may be collected. This information is used to improve our website such as default options of currency to give you the best possible shopping experience additionally fraud & website protection via cookies to help you place an order, maintain your shopping cart, recognize when you return to the website & analyze your visiting behavior and actions
If you subscribe to the Reborn Movement email or text list, you will receive information about new products and special offers. If you do not wish to receive updates, promos or potential sales after subscribing, you may remove yourself from the mailing list by logging in to your account and opting out of the mailing list or unsubscribing at the bottom of any email received.
RESSETING PASSWORD
In the event that you have forgotten your password to your Reborn account, you can request a new password to be sent to your registered email address. Alternatively, you can email rebornbrandbuisness@gmail.com for assistance and we can personally send you a NEW temporary password to your email address. Upon receiving your new temporary password, you have the option to reset your password directly on your account for added security purposes.
SHARE WITH A FRIEND
Where White Fox Boutique Pty Ltd allows you to email products to another person such as sharing a wish list or your favourite products: you warrant that that the person to whom the email is addressed has consented to the email being sent; and indemnify Reborn against all actions, claims and demands (including the cost of defending or setting any actions, claims and demands) arising out of or in respect of sending any email or any contravention of the SPAM Act 2003
TEXT MARKETING TERMS AND CONDITIONS
By entering your phone number or email in the checkout window via purchase or via our subscription form. You agree that we may send you text or email notifications (for your order, including abandoned cart reminders) and marketing offers. Marketing messages will not be spammed. You acknowledge that consent.
If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our emails
For any questions or additional information please text HELP or contact us directly to our number. If you wish to opt-out please follow the procedures above.
CONTACT US
We always want to hear feedback from our customers. If you have any questions or feedback about our privacy policy or would like us to stop using your information. Please don’t hesitate to contact our Customer Service team by emailing us at rebornbrandbusiness@gmail.com or write to us at;
7668 El Camino Real
Ste 104, #182
Carlsbad CA 92009